![]() Results are published by Medicare, Office of Personnel Management, U.S. Īs of 2018, $9 million of their budget is for customer surveys paid for by over 250 HMO and PPO health plans, and Medicare Advantage and Drug plans. The formal name of the organization is Center for the Study of Services. In 2003 the company expanded to include publications for Seattle-Tacoma, the Twin Cities, Chicago, the Delaware Valley, and Boston. In 1982, its first magazine for another city began, focusing on the San Francisco Bay Area. The first publication only covered the Washington DC area. The ratings are based on items including surveys of consumers, reports from undercover shoppers, expert surveys, the number of consumer agency complaints against a company or service provider, and an analysis of publicly available databases. The first issue of Consumers' Checkbook came out in 1974. As a part of the intention to provide unbiased information the publication does not carry advertising, but does charge a subscription fee. Over time the publication came to also review other professions and services, like physicians. In response he founded the publication as a not-for-profit venue for rating professionals in fields including mechanics and plumbers. Company overview Ĭonsumers' Checkbook and Center for the Study of Services were founded by company President Robert Krughoff after he had a bad auto repair experience. Currently most of the Center's income comes from doing contract surveys for major health plans. There are both print and online publications in the Boston, Chicago, Delaware Valley, Puget Sound, San Francisco/Oakland/San Jose, Twin Cities, and Washington, D.C., areas. It was founded in 1974 in order to provide survey information to consumers about vendors and service providers. "About this title" may belong to another edition of this title.Consumers' CHECKBOOK cover Fall 2011/ Winter 2012Ĭonsumers' Checkbook/Center for the Study of Services (doing business as Consumers’ CHECKBOOK) is an independent, nonprofit consumer organization. CHECKBOOK also does survey, research, and analysis activities under contract with government agencies, employer coalitions, nonprofit public sector organizations, and health plans. Consumers' CHECKBOOK magazines, published by the Center in the Boston, Chicago, Philadelphia, San Francisco, Seattle, Twin Cities, and Washington, DC, metropolitan areas, rate the quality and prices of local service firms of various kinds, ranging from auto repair shops to banks to hospitals. None of CHECKBOOK's publications or websites accept any advertising. Founded in 1974, CHECKBOOK is supported by sales of its publications and other research and information products and services, in print and online, and by tax-deductible donations from consumers. This book is a publication of Consumers' CHECKBOOK, which is a program of the Center for the Study of Services, a nonprofit organization dedicated to helping consumers find high-quality, reasonably priced service providers and retailers. The book is a special publication of Consumers' CHECKBOOK, a nonprofit research organization widely respected for over 30 years for producing consumer-oriented evaluations and ratings of doctors, ratings of hospitals, ratings of health plans, and ratings of other health care providers. In this book, you get the doctor ratings you need to choose the right doctors. In short, choice of the wrong doctor can result in needless suffering, or even death. By choosing the wrong doctor, you might also miss out on a treatment that could cure a disease or repair an injury, or you might get the treatment you need but have it performed so badly that it does you no good. Doctor-to-doctor quality differences mean that choosing the wrong doctor might expose you to surgery, powerful drugs, or other treatments that will do you no good, might do you lasting harm, and will certainly contribute to discomfort and inconvenience. Other studies have made similar findings. ![]() A New York State study of heart bypass surgery death rates revealed that some doctors who did large numbers of these surgeries had more than three times the death rates other doctors had. Some doctors are much better rated than others. Find doctor ratings that will lead you to those who will be best for your health.
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